JOB/BID ANNOUNCEMENT – DISPATCHER CONCRETE

Number of Positions: 5

Under general supervision, work in the Department of Transportation, assigned to staff a concrete district office or the central office for concrete operations, performing a variety of dispatch/communications and administrative activities to support the work functions of concrete work crews in the field, and performs related duties as required

ESSENTIAL DUTIES:

Receives calls from crews reporting sidewalk, curbs and vaults repaired and completed; accesses 311-CSR system to update records and close out service requests
Enters data into the 311-CSR system to create service requests
Maintains contact with crews in the field and relays information on work priorities or emergency requests for concrete repairs; receives and relays messages between field and central office
Reviews for completeness and accuracy daily work sheets submitted by work crews detailing work completed, size of crew and hours worked, equipment used, and concrete materials expended during work shift
Uses City software to maintain and update work records, track data and prepare productivity reports
Schedules work crews and requests resources for on-going concrete programs including installation of ADA ramps, vaults, sidewalk or curb repairs
Prepares work schedules and generates work sheets with the location and routing of jobs to be completed by specialized work crews
Answers phone and responds to inquiries, complaints and emergency requests for services from aldermanic offices, public officials, the public, department personnel and other City departments
Reviews aldermanic menu of requests for concrete work to plan, prioritize and schedule work projects as directed by management
Monitors and tracks the daily amount of concrete delivered and used in the field and prepares related reports
Requests and obtains required construction permit for concrete projects
Maintains contact with foreman of work crews to ensure work is progressing and arrange for additional resources as needed, and relays directives between central office and field
Accesses records on various systems (e.g., CCM, 311-CSR) to maintain project records, updates projects, work schedules, and closes out completed projects
Maintains and tracks data of section’s work accomplishments (e.g., ramps completed, block of sidewalk) and prepares productivity reports

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: 1501 W. Pershing Rd

Shift:        Monday – Friday

Hours:     Varies

THIS POSITION IS IN THE CAREER SERVICE

Two years of experience working in a field or office position involving sidewalk, curb and gutter, ADA ramps, construction repairs using concrete materials and/or related equipment

Education & Employment Verification:  Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.

NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

Selection Requirements:

This position requires applicants to complete a written test / skills assessment.  Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled.  Applicants who receive a passing score on the test will be hired in seniority or lottery/random order.

VETERANS PREFERENCE NOTE:  The City of Chicago offers Veterans Preference to both current, active military personnel AND military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge.  Eligible candidates must have at least six months of active duty documented.  In order to receive the veterans preference, candidates need to indicate whether or not they are a veteran by answering “yes” or “no” to the question on the online application that asks, “Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?”  In addition, you must attach documentation to verify your military service.  For veterans, you must attach a copy of your DD214 to your online application which includes character of service status OR a letter from the United States Veterans Administration on official stationary stating dates of service and character of service.  For active military personnel, you must attach a letter from your Commanding Officer on official stationary verifying your active duty, length of service, and character of service in the Armed Forces of the United States AND a copy of your military ID to your online application.  Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference

Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applicants will be accepted.

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