DSS 4th Quarter Training Opportunities

Date: Saturday, October 21, 2017

Topic: Customer Service Requests (CSRs)/311 Complaints – How To Enter Them, Look Them Up, and

Close Them Out; Management Reports including Alley Times

Time: 09:00 hr – 11:00 hr

Location: City Hall Room 1107

Trainer/Contact Person: John Dunn

RSVP: Email John Dunn at John.Dunn@cityofchicago.org no later than Wednesday, October 18, 2017


Date: Saturday, October 28, 2017

Topic: The Basic Concepts of KRONOS/Time and Attendance System for Editing

Time: 09:00 hr – 11:00 hr

Location: City Hall Room 1107

Trainer/Contact Person: Steve Morales

RSVP: Email Steve Morales at Steve.Morales@cityofchicago.org no later than Wednesday, October 25, 2017


Date: Saturday, November 11, 2017

Topic: The Basic Concepts of Outlook/Office 365

Time: 09:00 hr – 11:00 hr

Location: City Hall Room 1107

Trainer/Contact Person: Cesar Salgado

RSVP: Email Cesar Salgado at Cesar.Salgado@cityofchicago.org no later than Wednesday, Nov 8, 2017


Parking: Parking is available at the Streets and Sanitation Lower Randolph facility located at 351 East Lower Randolph or local garages.

All training sessions are voluntary and attendees will not be paid for attendance. All attendees must RSVP to the appropriate trainer by the close of business on the Wednesday before the training.

Classes are open to City of Chicago Department of Streets & Sanitation Employees only

PLEASE NOTE: THERE IS A 5 PERSON MINIMUM OR THE CLASS MAY BE CANCELLED OR RESCHEDULED.