Date: Saturday, October 21, 2017
Topic: Customer Service Requests (CSRs)/311 Complaints – How To Enter Them, Look Them Up, and
Close Them Out; Management Reports including Alley Times
Time: 09:00 hr – 11:00 hr
Location: City Hall Room 1107
Trainer/Contact Person: John Dunn
RSVP: Email John Dunn at John.Dunn@cityofchicago.org no later than Wednesday, October 18, 2017
Date: Saturday, October 28, 2017
Topic: The Basic Concepts of KRONOS/Time and Attendance System for Editing
Time: 09:00 hr – 11:00 hr
Location: City Hall Room 1107
Trainer/Contact Person: Steve Morales
RSVP: Email Steve Morales at Steve.Morales@cityofchicago.org no later than Wednesday, October 25, 2017
Date: Saturday, November 11, 2017
Topic: The Basic Concepts of Outlook/Office 365
Time: 09:00 hr – 11:00 hr
Location: City Hall Room 1107
Trainer/Contact Person: Cesar Salgado
RSVP: Email Cesar Salgado at Cesar.Salgado@cityofchicago.org no later than Wednesday, Nov 8, 2017
Parking: Parking is available at the Streets and Sanitation Lower Randolph facility located at 351 East Lower Randolph or local garages.
All training sessions are voluntary and attendees will not be paid for attendance. All attendees must RSVP to the appropriate trainer by the close of business on the Wednesday before the training.
Classes are open to City of Chicago Department of Streets & Sanitation Employees only
PLEASE NOTE: THERE IS A 5 PERSON MINIMUM OR THE CLASS MAY BE CANCELLED OR RESCHEDULED.
