4th Quarter Training Opportunities for DSS

Date: Saturday, October 10, 2015

Topic: Customer Service Requests (CSRs)/311 Complaints – How To Enter Them, Look Them Up, and Close Them Out; Management Reports including Alley Times

Time: 09:00 hr – 11:00 hr

Location: City Hall Room 1107

Trainer/Contact Person: John Dunn

RSVP: Email John Dunn at John.Dunn@cityofchicago.org no later than Thursday, October 8, 2015


Date: Saturday, October 17, 2015

Topic: The Basic Concepts of KRONOS/Time and Attendance System for Editing

Time: 09:00 hr – 11:00 hr

Location: City Hall Room 1107

Trainer/Contact Person: Steve Morales

RSVP: Email Steve Morales at Steve.Morales@cityofchicago.org no later than Thursday, October 15, 2015


Date: Saturday, December 5, 2015

Topic: The Basic Concepts of Chicago Mobile Asset Tracking (CMAT) and Auditing of Worksheets (GPS vs Worksheet), Microsoft Word 365 and Microsoft Excel 365

Time: 09:00 hr – 11:00 hr

Location: City Hall Room 1107

Trainer/Contact Person: Chris Reiser

RSVP: Email Chris Reiser at Christopher.Reiser@cityofchicago.org no later than, Thursday, December 3, 2015


Parking: Parking is available at the Streets and Sanitation Lower Randolph facility located at 351 East Lower Randolph or local garages.

All training sessions are voluntary and attendees will not be paid for attendance. All attendees must RSVP to the appropriate trainer by the close of business on the Thursday before the training.

Classes are open to City of Chicago Department of Streets & Sanitation Employees only