Dispatcher Arborist Bid Announcement

BID ANNOUNCEMENT – Dispatcher Arborist 



Under general supervision, works in the Department of Streets and Sanitation’s Bureau of Forestry, assigning staff, performing a variety of dispatch/communications and administrative activities to support the work functions of Forestry work crews in the field, and performs related duties as required


  • Relays information to staff in the field and to callers on the cultivation, management, health and safety of a wide variety of tree species.
  • Interacts with work crews on methods to be used in the care and maintenance for various types of tree species
  • Prepares daily route sheets, rotating crews through wards in district based on review of daily  reports from central office
  • Accesses 311-CSR system to generate daily worksheets for crews with assignment and location of trees to be trimmed/removed
  • Takes calls from department personnel, aldermanic offices and other city departments reporting  problems with trees in the district; enters data into the 311-CSR system to create service requests
  • Receives calls and advises from crews reporting issues trees or equipment and jobs completed; accesses 311-CSR system to update records and close out service requests
  • Maintains contact with crews in the field and relays information on work priorities or emergency requests for tree planting trimming/removals; receives and relays messages between field and central office
  • Reviews for completeness and accuracy daily worksheets submitted by work crews detailing work completed, size of crew and hours worked, equipment used during work shifts
  • Uses Excel to maintain and update work records, track data and prepare productivity reports
  • Maintain contact with foremen of work crews to ensure work is progressing and arrange for additional resources as needed, and relay directives between central office and the field
  • Access records on various systems (e.g., in-house projects system, 311-CSR)  to maintain project records, update project and work schedules and close out completed projects
  • Maintains and tracks data of section’s work accomplishments (e.g., trees planted/ trimmed/removed, tree stump removed) and prepares productivity reports

NOTE:  The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class. 

LOCATION:  2352 S. Ashland

DAYS OFF:  Varies                          

      HOURS:  Varies



One year of experience working in a field or office position as a certified Arborist.  Must be certified as an Arborist by the International Society of Arboriculture (ISA)

Unposting Date: Nov 1, 2018, 11:59:00 PM

BU: 54  Salary: $42.72 

Pay Basis: hourly