Date: Saturday, April 29, 2017
Topic: Customer Service Requests (CSRs)/311 Complaints – How To Enter Them, Look Them Up, and
Close Them Out; Management Reports including Alley Times
Time: 09:00 hr – 11:00 hr
Location: City Hall Room 1107
Trainer/Contact Person: John Dunn
RSVP: Email John Dunn at John.Dunn@cityofchicago.org no later than Thursday, April 27, 2017
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Date: Saturday, TBD, 2017
Topic: The Basic Concepts of Chicago Mobile Asset Tracking (CMAT) and Microsoft Word 365
Time: 09:00 hr – 11:00 hr
Location: City Hall Room 1107
Trainer/Contact Person: Cesar Salgado
RSVP: Email Cesar Salgado at Cesar.Salgado@cityofchicago.org no later than Thursday, TBD, 2017
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Date: Saturday, May 13, 2017
Topic: The Basic Concepts of KRONOS/Time and Attendance System for Editing
Time: 09:00 hr – 11:00 hr
Location: City Hall Room 1107
Trainer/Contact Person: Steve Morales
RSVP: Email Steve Morales at Steve.Morales@cityofchicago.org no later than Thursday, May 11, 2017
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Parking: Parking is available at the Streets and Sanitation Lower Randolph facility located at
351 East Lower Randolph or local garages.
All training sessions are voluntary and attendees will not be paid for attendance. All attendees must
RSVP to the appropriate trainer by the close of business on the Thursday before the training.
Classes are open to City of Chicago Department of Streets & Sanitation Employees only
